Skills in IT

The industry agreed to keep a human in the loop, then built systems where that human can't actually see what they're approving. In a firm whose product is judgment, that is the one outcome you cannot afford.

Buyers are being coached to catch the switch from senior pitch to junior delivery. For the firm that can actually staff what it sells, that scrutiny is not a threat. It is an advantage.

For a century the resume was the best proxy we had for what someone could do. On a complex pursuit, that proxy has become both too slow and too wrong to win with.

The same technology is shrinking consulting headcount and growing consulting demand at once. Which side of that split a firm lands on is the whole question for the next few years.

IDC projects that ninety percent of organizations will face IT skills gaps by 2026, with a cost that runs into the trillions.