Talent in IT

AI is arriving across the systems that run services firms this year. Bolted onto records built to capture the past, it answers every live question, who to staff, where margin is leaking, what you can take on, with data that is already old.

Buyers are being coached to catch the switch from senior pitch to junior delivery. For the firm that can actually staff what it sells, that scrutiny is not a threat. It is an advantage.

For a century the resume was the best proxy we had for what someone could do. On a complex pursuit, that proxy has become both too slow and too wrong to win with.

The same technology is shrinking consulting headcount and growing consulting demand at once. Which side of that split a firm lands on is the whole question for the next few years.

IDC projects that ninety percent of organizations will face IT skills gaps by 2026, with a cost that runs into the trillions.